TERMS & CONDITIONS

Effective Date: January 1, 2025

Last Updated: July 16, 2026

These Terms & Conditions govern access to and use of the Ready Set Streamline website, forms, scheduling pages, client resources, and other online content made available by Allison Caddy d/b/a Ready Set Streamline (“Ready Set Streamline,” “we,” “us,” or “our”).

By accessing or using our website or online resources, you agree to these Terms & Conditions. If you do not agree, do not use the website or its resources.

1. ELIGIBILITY AND AUTHORITY

The website and our services are intended for adults and businesses located in the United States.

By using the website, submitting a form, requesting services, or entering into an agreement with Ready Set Streamline, you represent that:

- You are at least eighteen years old

- You have legal authority to act for yourself or the business you represent

- The information you provide is accurate and complete

- Your use of the website and services complies with applicable law

2. WEBSITE USE

You may use the website only for lawful business and informational purposes.

You may not:

- Use the website in violation of any law or third-party right

- Attempt to gain unauthorized access to any account, system, network, or data

- Interfere with the operation, availability, or security of the website

- Introduce malware, malicious code, automated attacks, or harmful content

- Scrape, copy, harvest, or extract website content or data except through ordinary search-engine indexing

- Impersonate another person or business

- Submit false, fraudulent, misleading, or unauthorized information

- Use the website or its content to create or support a competing service

- Assist another person in engaging in prohibited activity

We may restrict or terminate access when we reasonably believe these Terms have been violated or the website, Ready Set Streamline, a client, or another person may be harmed.

3. BOOKKEEPING SERVICES

Ready Set Streamline provides bookkeeping and financial organization services. Depending on the applicable engagement documents, services may include:

- Monthly bookkeeping

- QuickBooks Online setup

- Transaction categorization

- Account reconciliations

- Financial reports

- Cash-flow visibility

- Management summaries

- Loom reviews

- Catch-up bookkeeping

- Related bookkeeping support

Ready Set Streamline provides bookkeeping services only.

Unless expressly included in a signed Statement of Work, services do not include:

- Tax preparation or tax filing

- Payroll processing

- Accounts payable or accounts receivable management

- Sales-tax filing

- Inventory accounting

- Legal advice

- Investment advice

- Financial planning

- CPA services

- CFO services

- Audit, review, or assurance services

- Regulatory or legal compliance services

Our services are not designed or intended to detect all fraud, illegal activity, errors, omissions, internal-control deficiencies, material weaknesses, or financial misstatements.

Reports, summaries, reconciliations, dashboards, and other deliverables are provided for bookkeeping and internal business-information purposes. We do not guarantee any tax result, financial result, profit improvement, cash-flow improvement, cost savings, financing approval, or other business outcome.

4. PAID ENGAGEMENTS AND ORDER OF PRECEDENCE

These website Terms do not replace the documents governing a paid bookkeeping engagement.

A paid engagement may include:

- An accepted Proposal

- A Master Bookkeeping Services Agreement

- A Statement of Work

- An initial or recurring invoice

- A payment link or payment authorization

- A written scope or fee approval

If there is a conflict among those documents:

- The Master Bookkeeping Services Agreement controls legal and contractual terms unless another signed document expressly overrides a specific provision

- The Statement of Work controls service scope, included accounts, covered periods, and deliverables

- The applicable invoice, payment link, or written fee approval controls the amount and payment due for the identified charge

- A Proposal, plan name, invoice, or payment link does not expand the service scope unless the service is expressly included in the Statement of Work

These website Terms govern website and online-resource use. They supplement, but do not amend, a signed Master Bookkeeping Services Agreement or Statement of Work.

5. PROPOSALS AND SERVICE AVAILABILITY

A proposal, estimate, website description, service-page description, or pricing discussion is not a guarantee that Ready Set Streamline will accept an engagement.

We may decline a request when:

- The requested work is outside our service model

- The business or records are not an appropriate fit

- Required capacity is unavailable

- The requested timeline is not reasonably achievable

- The prospective client does not provide sufficient information

- Legal, ethical, payment, security, or operational concerns exist

A paid engagement begins only after the required engagement documents have been completed and the applicable initial payment has been received.

6. DIGITAL PRODUCTS

Ready Set Streamline may offer downloadable templates, spreadsheets, guides, workbooks, training materials, or other digital products for purchase through the website.

By purchasing a digital product, you acknowledge and agree that:

- The product is provided for your personal or internal business use only
- Your purchase grants you a limited, non-exclusive, non-transferable license to use the product
- You may not copy, reproduce, resell, sublicense, distribute, share, publish, or commercially exploit the product or any substantially similar derivative product
- You may make reasonable copies solely for your own backup and internal business use
- Access or download instructions will be delivered electronically to the email address provided during checkout
- You are responsible for providing an accurate email address and maintaining compatible software, internet access, and devices
- Digital products are provided as described on the applicable sales page at the time of purchase
- A digital product purchase does not include bookkeeping, tax, legal, financial-planning, consulting, customization, technical implementation, or ongoing support unless expressly stated on the sales page
- Results depend on the accuracy of the purchaser’s information, proper use of the product, and other circumstances outside Ready Set Streamline’s control

Because digital products are delivered or made accessible electronically, all digital-product sales are final and non-refundable once access or download information has been delivered, except where the product is materially defective, was not delivered, or a refund is otherwise required by applicable law.

If you experience a delivery or technical-access problem, contact [email protected] within seven calendar days of purchase. We will make commercially reasonable efforts to restore access, replace a defective file, or otherwise resolve the issue.

Prices, included materials, license terms, refund terms, and any support included with a digital product will be disclosed on the applicable sales page or checkout page. If a product-specific sales page conflicts with these general Terms, the product-specific terms control for that purchase.

7. FEES, BILLING, AND PAYMENT

Fees are stated in the applicable Statement of Work, invoice, payment link, or written fee approval.

Monthly Bookkeeping

When monthly bookkeeping is included:

- Monthly fees are billed in advance

- Payments are generally processed automatically on the first day of each month

- Recurring payments continue until properly canceled

- Monthly fees are based on the selected plan and agreed scope

- Material changes in account count, transaction volume, complexity, or reporting needs may require revised pricing or scope

Setup, Catch-Up, and Project Fees

Setup, QuickBooks Online setup, catch-up bookkeeping, onboarding, and other one-time fees are due as stated in the applicable engagement documents.

For catch-up bookkeeping billed in two installments:

- The initial payment is due before work begins

- The remaining balance is due before final catch-up deliverables are released

- When ongoing monthly bookkeeping follows catch-up work, the first monthly bookkeeping fee may be due with the final catch-up payment

- Final reports, completed reconciliations, summaries, or other deliverables may be withheld until all required payments are received

Automatic Payment Authorization

By completing an applicable payment authorization, the client authorizes Ready Set Streamline to charge the payment method on file for:

- Approved one-time fees

- Catch-up bookkeeping installments

- Monthly bookkeeping fees

- Other charges approved through the applicable engagement documents

Failed or Late Payments

If a payment fails or is not received when due, we may:

- Pause or withhold services

- Withhold reports or deliverables

- Require payment before work resumes

- Assess interest or other charges authorized by the Master Bookkeeping Services Agreement

- Recover permitted collection, chargeback, processor, attorney, or court costs

Clients should contact Ready Set Streamline before initiating a chargeback or payment dispute for a properly billed amount.

Third-Party Costs

Unless expressly stated otherwise, clients are responsible for third-party costs, including:

- QuickBooks Online subscriptions

- Bank or payment-processor fees

- Software subscriptions

- Document-storage or external platform costs

- Other services purchased directly from third parties

8. CLIENT RESPONSIBILITIES AND DELAYS

Bookkeeping services depend on timely and accurate client cooperation.

Clients are responsible for:

- Providing requested records, statements, CSV files, reports, receipts, invoices, loan documents, tax documents, and source documents

- Providing appropriate QuickBooks Online and account access

- Responding to bookkeeping questions and requests for clarification

- Identifying personal transactions

- Reviewing reports and deliverables

- Informing us of errors, omissions, new accounts, loans, payment processors, revenue streams, or material business changes

- Maintaining accurate records and supporting documentation

- Safeguarding assets and authorizing transactions

- Maintaining secure account credentials, permissions, and multifactor authentication where available

- Complying with applicable legal, tax, filing, reporting, and regulatory obligations

A Client Delay occurs when a client does not provide required documents, account access, payment, clarification, approval, or responses needed to perform the services.

If a Client Delay continues for ten calendar days after a request:

- The affected services may be paused

- Delivery dates and reporting timelines may be extended

- Monthly billing continues unless services are properly canceled

- Approved setup, catch-up, or project fees are not waived or reduced

- Additional backlog, catch-up, rework, or rescheduling may require revised pricing or scope

If a Client Delay continues for thirty calendar days or more, Ready Set Streamline may cancel the affected services by written notice. The client remains responsible for applicable fees and outstanding balances.

9. CANCELLATION AND REFUNDS

Either party may terminate ongoing monthly bookkeeping services by providing at least fifteen days’ written notice before the next billing date.

A client cancellation must:

- Be submitted through the official Ready Set Streamline cancellation request form

- Be received at least fifteen days before the next billing date

- Be acknowledged in writing by Ready Set Streamline

Monthly bookkeeping fees are non-refundable once processed. We do not provide prorated or partial refunds for unused time in a billing period.

Setup fees, QuickBooks Online setup fees, onboarding fees, catch-up bookkeeping payments, and other one-time fees are non-refundable once substantive work begins.

If a client cancels before substantive work begins, Ready Set Streamline may retain a reasonable amount for onboarding, account review, administrative setup, scheduling, and capacity reservation, not exceeding fifty percent of the applicable one-time fee.

Ready Set Streamline may suspend or terminate services for:

- Nonpayment

- Failure to provide required records, access, or responses

- Inaccurate, incomplete, or misleading information

- Client Delay

- Abusive or inappropriate conduct

- Material breach of an engagement document

- Conduct that creates material legal, ethical, security, or operational risk

Following termination, the client remains responsible for all amounts due. Access to dashboards, folders, systems, templates, or other resources may be removed.

10. ACCOUNT ACCESS AND THIRD-PARTY PLATFORMS

Services may depend on QuickBooks Online, financial institutions, banks, payment processors, ClickUp, Google Workspace, and other third-party platforms.

Clients should provide access through accountant access, delegated-user access, team-member permissions, or another approved secure method whenever possible.

Ready Set Streamline is not responsible for issues caused by third-party systems or client-controlled accounts, including:

- Platform outages

- Bank-feed interruptions

- Synchronization failures

- Data limitations or data loss

- Login or account-recovery problems

- Access restrictions

- Changes in third-party features or permissions

- Client credential compromise

- Unauthorized access not caused by our gross negligence or willful misconduct

- Errors created by third-party integrations or source data

Use of third-party platforms is also governed by those providers’ terms, policies, availability, and security practices.

11. CONFIDENTIALITY AND PRIVACY

We treat non-public client financial and business information as confidential and use commercially reasonable care to protect it.

Client information may be shared with authorized employees, contractors, subcontractors, software providers, payment processors, professional advisers, or other parties when reasonably necessary to provide services, operate the business, enforce agreements, or comply with law.

The collection, use, storage, and sharing of personal information are governed by our Privacy Policy:

https://readysetstreamline.com/privacy-policy

Electronic communications may be delayed, misdirected, intercepted, or accessed by unintended parties. Clients should not send passwords, financial-account credentials, or sensitive documents through unsecured email, text message, or social media.

12. INTELLECTUAL PROPERTY AND CLIENT RECORDS

Ready Set Streamline retains ownership of its:

- Website content

- Branding and trademarks

- Templates

- Workflows

- Dashboards

- Spreadsheets

- Checklists

- Internal processes

- Written procedures

- Report formats

- Training materials

- Proprietary tools and resources

Clients retain ownership of their business records, financial data, source documents, account information, and other information supplied by them.

Subject to full payment, clients may use reports, summaries, reconciliations, and other deliverables prepared for them for their own internal business purposes.

Unless otherwise agreed in writing, access to Ready Set Streamline dashboards, templates, shared folders, or proprietary tools may end when services terminate.

You may not copy, reproduce, distribute, sell, sublicense, publish, modify, reverse engineer, or commercially exploit Ready Set Streamline’s proprietary materials without prior written permission.

13. WEBSITE CONTENT AND THIRD-PARTY LINKS

Website content is provided for general informational purposes and does not constitute bookkeeping, accounting, tax, legal, investment, financial-planning, or other professional advice for a specific person or business.

The website may contain links to third-party websites, applications, or services. Ready Set Streamline does not control and is not responsible for:

- Third-party content

- Third-party availability

- Third-party privacy or security practices

- Products or services offered by third parties

- Losses resulting from third-party websites or services

Use of third-party resources is at your own discretion and subject to the third party’s terms.

14. SMS AND ELECTRONIC COMMUNICATIONS

Submitting a form, scheduling an appointment, or providing a phone number does not by itself constitute consent to receive marketing text messages unless you separately provide the required consent.

When you expressly opt in, Ready Set Streamline may send text messages relating to:

- Appointment confirmations and reminders

- Service updates

- Billing or account notices

- Requests for documents or information

- Client support

- Promotional messages when separately authorized

Consent to receive marketing text messages is not a condition of purchase.

Message frequency varies. Message and data rates may apply.

You may opt out by replying STOP. Reply HELP for assistance or contact:

Email: [email protected]

Phone: (308) 270-5288

Carriers are not responsible for delayed or undelivered messages.

You consent to receive other notices and communications electronically, including through email, client dashboards, shared folders, forms, online portals, invoices, or website postings where appropriate.

15. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE, ONLINE RESOURCES, AND ANY GENERAL INFORMATION PROVIDED THROUGH THEM ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

READY SET STREAMLINE DISCLAIMS ALL WARRANTIES NOT EXPRESSLY PROVIDED IN A SIGNED MASTER BOOKKEEPING SERVICES AGREEMENT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT.

We do not warrant that:

- The website will always be available, uninterrupted, secure, or error-free

- Defects or errors will always be corrected

- Website content will always be complete or current

- Third-party platforms will remain available or unchanged

- Use of the website or services will produce a specific result

Any service warranties or performance obligations for a paid engagement are limited to those expressly stated in the applicable Master Bookkeeping Services Agreement.

16. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, READY SET STREAMLINE AND ITS OWNER, EMPLOYEES, CONTRACTORS, SUBCONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF USE, REVENUE, PROFIT, BUSINESS OPPORTUNITY, DATA, GOODWILL, OR DIMINUTION IN VALUE.

For claims arising solely from website use by a person who has not entered into a paid engagement, Ready Set Streamline’s aggregate liability will not exceed one hundred dollars.

For claims arising from a paid bookkeeping engagement, liability is governed by the applicable Master Bookkeeping Services Agreement. Under the current standard agreement, Ready Set Streamline’s aggregate liability is limited to the fees paid by the client during the three months preceding the event giving rise to the claim.

Any claim relating to these Terms, the website, or paid services must be brought within one year after the claim accrues, except where prohibited by law and except for Ready Set Streamline’s claims relating to unpaid amounts, collection costs, chargebacks, payment disputes, or other amounts owed.

17. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Ready Set Streamline and its owner, employees, contractors, agents, successors, and permitted assigns from claims, losses, liabilities, damages, penalties, costs, and reasonable legal expenses arising from:

- Your unlawful or unauthorized use of the website

- Your violation of these Terms

- Information or content you submit without appropriate authority

- Your infringement of another person’s rights

- Your inaccurate, incomplete, delayed, or misleading information

- Your failure to provide required records, access, payment, clarification, or responses

- A dispute between you and a third party caused by your conduct

Indemnification obligations relating to a paid engagement are also governed by the Master Bookkeeping Services Agreement.

18. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms are governed by the laws of the State of Nebraska, without regard to conflict-of-law principles.

Before initiating formal proceedings, the parties agree to make a good-faith effort to resolve a dispute through written notice and informal discussion.

If the dispute is not resolved within thirty days after written notice:

- Either party may request mediation in Nebraska

- The parties will participate in mediation in good faith

- Mediator fees will be shared equally unless otherwise agreed

If the dispute is not resolved through mediation, it will be resolved through binding arbitration in Kearney, Nebraska, under the applicable rules of the American Arbitration Association.

Ready Set Streamline may pursue unpaid invoices, failed payments, chargebacks, payment disputes, collection costs, or other amounts owed in a court of competent jurisdiction without first completing mediation or arbitration.

The prevailing party may recover reasonable attorney’s fees, court costs, arbitration costs, collection costs, and related expenses to the extent permitted by law.

19. CHANGES TO THESE TERMS

We may update these website Terms periodically.

The Last Updated date identifies the most recent revision. Changes apply prospectively from their effective date.

Updating these website Terms does not amend a signed Master Bookkeeping Services Agreement or Statement of Work. Any amendment to a signed client agreement must be made in accordance with that agreement.

20. GENERAL TERMS

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain effective.

Failure to enforce a provision is not a waiver of the right to enforce it later.

Nothing in these Terms creates an agency, partnership, joint venture, employment, fiduciary, or other special relationship.

You may not assign your rights under these Terms without our prior written consent. Ready Set Streamline may assign these Terms in connection with a business reorganization, transfer, merger, or sale.

Ready Set Streamline is not liable for delay or failure caused by events beyond its reasonable control, including governmental actions, natural disasters, war, civil unrest, epidemics, labor disputes, internet outages, power outages, banking outages, payment-processor outages, financial-institution outages, or software failures.

The provisions concerning intellectual property, confidentiality, payment obligations, limitation of liability, indemnification, dispute resolution, and other provisions that by their nature should continue will survive termination.

21. CONTACT INFORMATION

Questions about these Terms may be directed to:

Ready Set Streamline

Allison Caddy, Owner

6810 Evergreen Road

Kearney, NE 68845

United States

Email: [email protected]

Phone: (308) 270-5288

Website: readysetstreamline.com

Legal notices should be sent by email to [email protected], with a copy mailed to the address above.

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